Role Details

Product Analyst / Market Feedback

Team: Product & Strategy
Type: Volunteer
Pace: Flexible
Skill Growth

Be the voice of the user, analyze feedback, and help steer the product direction of OneHub.

About the Role

As a Product Analyst, you bridge the gap between users, developers, and the product vision. You'll gather, synthesize, and help prioritize user feedback from various channels (beta testing, surveys, interviews, analytics). You'll analyze usage data to identify trends, pain points, and opportunities, contributing insights that inform the product roadmap and feature development. You help translate raw feedback and user stories into actionable requirements and collaborate with the design and development teams to ensure features meet user needs.

Who You Are

You are empathetic, analytical, and a good communicator. You're interested in user research methodologies, designing effective surveys, and making sense of both qualitative and quantitative data. You can organize information, spot patterns, and present findings clearly to diverse stakeholders. You enjoy understanding user problems, advocating for solutions, and are interested in market research and competitive analysis within the EdTech space.

What Makes You Better

  • Comfortable using survey tools and interested in learning analytics platforms.
  • Strive to interpret data to provide actionable insights and data-driven recommendations.
  • Can effectively communicate user needs and product requirements to different team members.
  • Interested in creating user personas, journey maps, and defining product metrics.

Bonus Points

  • Enjoy simplifying complex problems and contributing to data-informed decisions.
  • Experience with A/B testing concepts or tools.

This is a volunteer position. Focus is on skill development, impact, and recognition.